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Placement · MD-2026-00098

Teo Family × Lina Marlina

Sarah Tan · started 1 Jul 2026

Open case file

Placement health

A state with its reasons, never a score — a number tells a consultant nothing they can act on.

Stable
  • 3 check-ins completed with both parties, none outstanding.

Raise something

From either side. A safety issue is escalated on the way in.

Anything marked Safety is escalated to a named consultant the moment it is recorded, whatever severity is chosen.

Issues

  • CommunicationResolvedLow

    Helper found the family's Hokkien instructions hard to follow during the first fortnight.

    raised by the helper · 2026-07-14 · owner Sarah Tan

    Employer agreed to give medication and meal instructions in English in writing. Confirmed resolved at the month-one check-in.

    1. 2026-07-14 Lina Marlina — Raised during a routine call.
    2. 2026-07-16 Sarah Tan — Agreed written English instructions with the employer.
    3. 2026-08-03 Sarah Tan — Both parties confirmed the arrangement is working. Closed.

Aftercare check-ins

§21 — every milestone asks the employer and the helper. One side's answer is not a check-in.

  1. Day 3Completeddue 2026-07-04
    employerPositive

    Settling in well, mother responded to her quickly.

    Sarah Tan · 2026-07-04

    helperSettling in

    Still learning the household routine but comfortable.

    Sarah Tan · 2026-07-04

  2. Week 1Completeddue 2026-07-08
    employerPositive

    Handles the night routine without being asked.

    Sarah Tan · 2026-07-08

    helperPositive

    Family is kind, meals and rest day are as agreed.

    Sarah Tan · 2026-07-09

  3. Month 1Completeddue 2026-08-01
    employerPositive

    No concerns. Mother's routine is stable.

    Sarah Tan · 2026-08-03

    helperPositive

    Comfortable with the household; no issues raised.

    Sarah Tan · 2026-08-03

  4. Month 3Upcomingdue 2026-10-01

    Scheduled automatically when the placement started.