Communication

Message templates

Each template is bound to the workflow rule that would send it, so a message inherits that rule's autonomy. Nothing here sends itself.

Templates

8 in use

Replacement decision

Only ever sent after a consultant has approved or declined. The rule behind it is locked.

A person sends it

When a replacement is requested — approve or decline it.

Cannot be automated

Ending a placement changes someone's employment and immigration status. That decision has to have a name against it.

Preview

Rendered against a real case, not a mock-up.

Complete

Tan Family Lee Family Wong Family Koh Family Sim Family Balakrishnan Household Teo Family

Hi Mrs Angeline Tan, I have been through the replacement request for Maria Santos with my manager.

I would rather talk this through than write it down — it affects Maria Santos's employment as well as your household, and there are things worth saying out loud. When can I call you?

Fields this message merges

A field belonging to one side can never be merged into the other's message.

{{employer_contact}}Who to address in the household
employer onlyfilled
{{helper_name}}The helper
filled